New updates are being added at the bottom of this story…….
- See Full List On Support.apple.com
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Original story (published on November 24, 2020) follows:
The macOS Big Sur update is probably one of the most feature-rich updates that Apple has released recently for its macOS machines.
It carries several improvements and even brings one of the biggest UI overhauls to macOS, bringing it more in line with the UI offered on iOS 14.
Of course, a quick Google search will serve you dozens upon dozens of articles detailing all that’s new and the same goes with videos on YouTube.
But before getting excited about the new features and improvements, it’s also worth noting that, like most other software updates, the macOS Big Sur update also has its fair share of bugs and issues.
Take for example the bug we reported of earlier which prevents some MacBook users on Big Sur from booting their devices while connected to a monitor via Thunderbolt.
Now, another issue appears to be troubling many Mac users. After installing the macOS Big Sur (11) update, users are reporting that the printing function is now broken.
Mar 21, 2019 Apple's OS X has enjoyed a strong reputation of being a reliable platform over the past 15 years, but if your Mac has a meltdown, recovery is a must. Nov 11, 2019 I am unemployed, but able to do freelance work. After an upgrade to Mac OS 10.15 no programs in my Office 2011 work anymore. Calls to Apple and Microsoft support ended the same way-I have to pay for it again because my old purchase license key doesn't work anymore, nor does Microsoft 2011 on OS 10.15. There was a application from Apple called Jar Bundler which got distributed by Apple with Xcode in the past. The purpose of Jar Bundler was to create Mac OS X application bundles (.app directories) for Java applications until version 6 (1.6.x) for Mac OS X user convenience. As of now, you can still get. JDK 1.6.043 from Apple; aka. Java for OS X 2013-002 Developer Package Mar 4, 2013. Mac OS X 10.4.9. The Mac experienced most of the same symptoms as everyone else: The computer had been on and being used all day with nothing unusual happening. It was near the end of the day that the employee noticed Photoshop brushes, effects and very likely many other things completely disappear from the system.
We’ve shared multiple reports from affected users below:
Explore the world of Mac. Check out MacBook Pro, MacBook Air, iMac, Mac mini, and more. Visit the Apple site to learn, buy, and get support.
Printing went well on Catalina. Now printing stopped and showed message ‘Filter failed’. Using printer Lexmark C543 and removed and entered the printer once. Same problem. Printer supply is visible in browser. Seems to be OS problem. (Source)
Same problem overher with my Lexmark CX310 when i print. Printer receives nothing it even does not even wake up. Tried to install new drivers from Lexmark but this is also resulting in an error so new driver are not installed. (Source) Five nights with red stick mans mac os.
My company we run a Canon C5035, we updated all the iMac 2019 and MacBook to OS Big Sur…Now when we print the text comes out as gray squares. This is a monumental problem for our business. Please provide support ASAP. (Source)
I already updated the latest version MacOS Big Sur Beta 11.0 (20A5384c) but after updated i got some issue in printing the documents. In first beta update document printed but only pictures are printed no paragraph is printed. After second update my new printer HP Laser jet Pro M15a installed but not printing even no error showing. Need support on it. (Source)
As you can see, the problem seems to be affecting users with all sorts of different printers. Therefore, it certainly cannot be pinned down to a certain printer model or even brand for that matter.
At present, the problem has not been acknowledged by Apple directly, although it does have a general fix for printing issues that we’ve shared below.
Furthermore, what seems to be the most likely issue is the printer drivers or rather, lack thereof, as highlighted by a user and a report.
I was able to print using a USB cable though, after downloading the latest driver and connecting to the printer via an old USB type 1 cable that I had around. Seems like Epson needs to update their driver software. (Source)
Most printer manufacturers are yet to release new drivers with support for macOS Big Sur. Therefore, it’s more than likely that most issues would be fixed once the updated drivers go live.
But until then, you might want to try these possible workarounds which may fix the problem for you.
Workarounds for printing issues on macOS Big Sur
1) Reset the Mac printing system (official fix):
1. On your Mac, choose Apple menu > System Preferences, then click Printers & Scanners.
2. Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
3. After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.
4. Re-add any printers.
This should fix the issue for some users, however, there are chances that your printer might not work even after performing the steps above.
2) Download the open-source Gutenprint driver:
It seems that users have managed to fix the problem after downloading and installing the Gutenprint driver which is completely free. All you need to do is download the latest package from here and install it on your Mac computer.
King slayer mac os. 3) Check for the latest drivers:
Make sure that you have the latest drivers for your printer installed on your Mac computer running macOS Big Sur. There’s a possibility that the current printer drivers aren’t supported on the latest OS.
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Therefore, updating the drivers to the latest version might fix the issue for good. Most manufactures provide the drivers on their websites so you should be able to get your hands on the drivers within a few minutes.
That being said, we will continue to keep an eye out for any new developments regarding the broken printing function on macOS Big Sur and will post an update once new details emerge.
In the meantime, do let us know whether any of the workarounds provided here helped you fix the problem. Further, feel free to let us know if we missed out on a workaround that helped you fix the problem.
For Lexmark users still experiencing this issue, someone seems to have found a workaround and we’ve shared it below.
For Lexmark printers (is what I have…) just install the same driver for your printer using in the “use” drop menu the Generic PostScript Printer.
Source
Source
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Another couple or so users also say turning to AirPrint instead of USB does the trick for them, so you should try it too if your printer is supported.
I tried your solution and it failed 30-50% of the time to print. Instead of selecting the Lexmark driver (even though installed) I selected AirPrint- viola! 100% success rate so far.
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Update 2 (March 12, 2021)
Going by reports, it appears the problem continues to persist even in the recent versions of macOS Big Sur ( i.e. 11.2.2 and 11.2.3).
Going by the information shared by one of the affected users (with a Canon printer) deleting the printer and re-installing from the official website did the trick for them. Here’s what they shared:
Hi! This solved my problem. Running 11.2.3 MacOS BigSur MacBook Air 2017 model. Using Canon Pixma MP237
Just delete the printer and download & install this from the canon website. Copy the URL below and remove the space between h and t in the “https” before clicking enter.
h ttps://ph.canon/en/support/0100556501/12?model=6220B
Just delete the printer and download & install this from the canon website. Copy the URL below and remove the space between h and t in the “https” before clicking enter.
h ttps://ph.canon/en/support/0100556501/12?model=6220B
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Start up from macOS Recovery
Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:
Apple silicon
Turn on your Mac and continue to press and hold the power button until you see the startup options window. Click the gear icon labeled Options, then click Continue.
Intel processor
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Make sure that your Mac has a connection to the internet. Then turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.
If you're asked to select a user you know the password for, select the user, click Next, then enter their administrator password.
Reinstall macOS
Select Reinstall macOS from the utilities window in macOS Recovery, then click Continue and follow the onscreen instructions.
Follow these guidelines during installation:
- If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
- If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
- If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.
- Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.
After installation is complete, your Mac might restart to a setup assistant. If you're selling, trading in, or giving away your Mac, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
Other macOS installation options
When you install macOS from Recovery, you get the current version of the most recently installed macOS, with some exceptions:
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- On an Intel-based Mac: If you use Shift-Option-Command-R during startup, you're offered the macOS that came with your Mac, or the closest version still available. If you use Option-Command-R during startup, in most cases you're offered the latest macOS that is compatible with your Mac. Otherwise you're offered the macOS that came with your Mac, or the closest version still available.
- If the Mac logic board was just replaced, you may be offered only the latest macOS that is compatible with your Mac. If you just erased your entire startup disk, you may be offered only the macOS that came with your Mac, or the closest version still available.
You can also use these methods to install macOS, if the macOS is compatible with your Mac:
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- Use the App Store to download and install the latest macOS.
- Use the App Store or a web browser to download and install an earlier macOS.
- Use a USB flash drive or other secondary volume to create a bootable installer.